Frequently Asked Questions
Frequently Asked Questions
What are research peptides?
Are your peptides safe for human use?
Our peptides are supplied for scientific research only and are not approved for human use, injection, or ingestion.
Their safety and efficacy have not been established for therapeutic or clinical applications. Researchers purchasing these products must ensure they are used strictly within the scope of scientific testing and laboratory environments.
What is meant by “for research use only”?
“For research use only” (RUO) means the compounds are intended solely for laboratory-based experiments.
This includes in-vitro testing, cell culture work, and other forms of controlled research. They are not classified as pharmaceuticals, and no claims are made regarding their medical use or therapeutic benefits.
How pure are your peptides?
All our peptides are supplied at a minimum purity level of 98%, confirmed through HPLC (High-Performance Liquid Chromatography) analysis. Each batch undergoes third-party testing to ensure identity, composition, and quality consistency.
Certificates of Analysis (COAs) are available upon request for each product batch.
How should peptides be stored?
Peptides should be stored in a cool, dry environment and protected from direct light and moisture.
For long-term storage, keep peptides in a freezer at -20°C.
Once reconstituted, store them in sterile conditions and avoid repeated freeze-thaw cycles to maintain stability and potency.
Do you ship internationally?
Yes. We offer international shipping to select regions, with compliance depending on local import regulations.
Buyers outside the UK are responsible for ensuring that their country’s customs authorities permit the import of research compounds.
All shipments are discreetly packaged to protect product integrity during transit.
What payment methods do you accept?
We accept a range of secure payment methods including major credit and debit cards, bank transfer.
All payments are processed through secure encrypted gateways for maximum data protection.
How do I contact customer support?
UK domestic orders are typically delivered within 1–3 working days via tracked courier services.
International orders usually arrive within 5–10 business days, depending on destination and customs clearance.
Tracking information is provided once an order is dispatched.
What happens if my order is delayed or lost?
If your order is delayed or does not arrive within the estimated timeframe, contact our support team.
We will investigate the issue with the courier and, if confirmed lost, arrange a replacement shipment or refund according to our Shipping and Refund Policy.
Can I return peptides once delivered?
Due to the sensitive nature of research materials, peptides cannot be returned once they leave the laboratory environment, unless the item arrived damaged or incorrect.
Please review our Returns & Refund Policy for full details.
What does the Certificate of Analysis (COA) include?
Each COA provides:
Peptide identity confirmation
Purity percentage
HPLC and Mass Spec analysis results
Batch number and manufacturing date
This ensures full transparency and traceability for research-grade verification.
Are your products legal to purchase in the UK?
Yes. All peptides offered are legal to purchase and possess in the UK for legitimate research purposes.
They are not licensed as medicines or dietary supplements and are therefore not permitted for personal or human use under MHRA and FSA guidelines.
Do you provide dosing or reconstitution guidance?
No. To remain fully compliant, we do not provide any advice or instruction related to dosage, administration, or usage protocols.
All compounds are supplied strictly for in-vitro research applications only.
Are your peptides tested for quality and authenticity?
Yes. Every batch undergoes strict quality control, including HPLC testing, Mass Spectrometry, and microbiological screening.
This ensures that all research materials meet our purity and integrity standards before distribution.
Are your peptides tested for quality and authenticity?
Yes. Every batch undergoes strict quality control, including HPLC testing, Mass Spectrometry, and microbiological screening.
This ensures that all research materials meet our purity and integrity standards before distribution.
What should I do if I have a question not listed here?
You can contact our customer service team through the Contact Page or email us directly for assistance.
Our support staff can help with order queries, product information, and documentation requests.
All products listed are intended for research use only and are not approved for human consumption or therapeutic application.
Researchers and institutions purchasing from this site are responsible for ensuring proper compliance with local laws and laboratory standards.